A modern customer sits in a place of power. Demanding yet loyal, the 21st-century customer wants to connect with those they choose to transact with. Customers know what they want, and over the years, quality customer service has been rewarded.
Today’s customers now expect better. They expect to be listened to, engaged with on social platforms, and for their values to be upheld by the businesses they endorse. Ownership of a product or service remains a statement and customers want their peers to know that they deal with the best. Trust is essential, a connection is paramount and care should be more than PR – it must be real.
Creating unique experiences for their customers and providing some of UK’s leading businesses with expert industry knowledge, top customer service speakers motivate your audience to be the best they can be. From business advisors to award-winning customer service professionals, our roster features some of the most compelling speakers around.
Simply get in touch with a member of our team for a free quote or advice on the perfect customer service speaker for your event.
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The field has grown, and nowadays customer service includes online and offline communication between employees and customers. Experts in the field are able to demonstrate effective strategies in both areas, as well as communicate the benefits of going the extra mile.
From responding fast to customer requests to offering a friendly face who's happy to help, organising thousands of staff to be motivated, efficient and professional every day to devising benefits that capture the imagination of customers - customer service speakers can weigh in on how your business can develop a strategy that is as effective as possible.
Speaking on ideas, innovations, tactics, peak workplace performance and increasing confidence, our customer service speakers are second to none. View our online profiles to see if there is a speaker that fits the bill for your event. Alternatively, get in touch and we will help you find the ideal personality.