Former Director Of Services At Virgin Atlantic & Head Of The London Olympics 2012 Customer Experience

Linda Moir is a venerable customer service expert who currently works with numerous high-profile organisations as a consultant to facilitate the best quality of customer service as possible, in her role as Owner of Putneyred. She is best known for her work as the Head of Event Services for the London Olympic and Paralympic Games where she was in-charge of staffing.

Linda possesses an MA in People Management and Industrial Relations from the University of Westminster and soon after she achieved this, she worked as Head of Cabin Service at British Airtours. Linda has worked with someone the biggest airlines including as Head of HR at British Airways and as Director of Customer Service at Virgin Atlantic Airways. Appointed by Sir Richard Branson, Linda’s main responsibility was to ‘make flying fun’ and she was able to coach and develop a high-performing management team that helped Virgin Atlantic become an award-winning on-board service.

In 2009, Linda joined as the Head of Event Services for the 2012 London Olympic and Paralympic Games. Heading a staff of 20 and 15000 volunteers, Linda was key to making the games a resounding success. Linda is of the firm opinion that an engaged workforce is an incredibly valuable asset in times of cost-cutting and low margins, now more than ever.

As a renowned business speaker, Linda has worked with a myriad of well-established brands across the world. She consults on how organisations can drive impeccable service through people. Linda Moir is now available to speak at a wide range of events on topics such as customer service, human resources and workplace culture when booked as a speaker. Hire her now!

How to hire Linda Moir

Contact the Champions Speakers Agency to provisionally enquire about hiring Linda Moir for your next event, today. To get in touch, simply call an official booking agent on 0207 1010 553 or email us at [email protected] for more information.

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Official Feedback from In-Person & Virtual Events

"We recently hired Linda Moir as a professional speaker for our event, and we couldn't be more pleased with the experience. Linda was highly engaged and delivered an exceptional session tailored perfectly to our requirements. The presentation was well received by our audience, and we were able to create high-quality content as a result." - Nicola, Marketing Manager, Markel

"Our event went really well thanks. Linda Moir delivered a great session and has received glowing feedback. You at Champions were very easy to work with. You responded quickly, facilitated the meeting with Linda, which was really helpful, and all-round made the whole process very simple. Thanks very much!" - Siobhan, Project Manager (Events & Training), English UK Ltd

"Linda is a very poised and professional speaker, delivering good quality insights with great humour. She was a first-class finale to the event - and really delivered." - Paul

“Linda did an amazing job for us yesterday. Everyone was buzzing for the rest of the day and evening. Her story had such an impact and the key messages have made it into everyone’s presentations today without any instruction. We are super delighted and I think having an external speaker will be a key feature I am sure of for any future conferences. Thank you again.” - Andrea, Benefit Cosmetics

“Linda was great! Honestly, it was such an inspirational session and the delegates had a lot of very positive comments.” - Lauren, The Law Society

"Marvellous, she was outstanding. Brilliant session, I’ve passed on our thanks already but if you speak with her do let her know we loved the session!" - Hannah, Welsh Water