Culture Matters: The Four 'Must-have' Values To Supercharge Your Business
Premium Is The New Black: In A World Of Dynamic Change Put Customer Experience At The Heart Of Your Decision Making
How to hire Alan O'Neill
Contact the Champions Speakers agency to provisionally enquire about Alan O'Neill for your event today. Simply call a booking agent on 0207 1010 553 or email us at [email protected] for more information.
** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.
Alan's official speaking topics are listed below.
- Organisational Culture specially due to the changes in work practices, attitudes and the great resignation
- Innovation and the need to refresh, re-invent.
- Customer Experience and what it means in a post-Covid world.
- Change Management - never far from our thoughts.
Dare to change
For all sorts of reasons such as mergers, acquisitions, globalisation, competition, Brexit and other political challenges - more and more organisations want to better understand how to cope with ‘change’ and what it means for their culture. Every single organisation is going through some change. And instead of keynotes on leadership or innovation, change is all-embracing.
Premium is the new black
Alan's debut book has prompted organisations to reconsider how they put the customer at the heart of all decision making. After all, differentiating on product alone doesn’t cut it anymore. In almost all industries they know that customer experience is the new competitive battleground.
The retail apocalypse and fake news
Retail is the one sector that is experiencing more disruption than any other. Although e-commerce is growing, it does not herald the demise of bricks and mortar retailers. It’s simply ‘Darwin-ism’ at work - bad retailers are closing. The survivors of the future are those that adapt their retail model to a new world. (This particular keynote is not just for retailers – as brand owners also have a vested interest)
"I am proud to say that I have witnessed Alan delivering outstanding seminars, presentations and small group development sessions and rarely have I experienced such a captivating leader and presenter. He has the unique talent of holding his audience in the palm of his hand and his extensive retail knowledge and experience is second to none." - Alshaya Group