Andrew McMillan

John Lewis' Former Head Of Customer Service

How to hire Andrew McMillan

Contact the Champions Speakers agency to book Andrew McMillan for your event today. Simply call a booking agent on 0207 1010 553 or email us at for a free quote.

** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages, or any other non-commercial contact with our speakers or acts.

When he's at corporate events, Andrew is known to cover the following topics:

  • Retail and business
  • Consumer behaviour
  • Customer service and experience
  • Business strategy
  • Business competitiveness
  • Event and conference host

"I wanted to say that Andrew’s session was a very great success. He was extremely engaging (Even to our very mixed audience) and he has generated many ideas and plans for our business going forwards.The feedback we received from his session was very positive across the board. Please pass on our thanks to Andrew, Rob was also very pleased with the session – I saw him writing many a note! Mandy, FCO Services

I"Andrew was fantastic, we received lots of positive feedback after the event which we’re very pleased about." - Claire,  FCO Services

  • 1979 - 2008 - Senior leader at John Lewis Partnership
  • Worked with over 300 clients as a conference speaker
  • 2012 - Director of Engaging Service
  • 2016 - Judge at The Lloyds Bank National Business Awards