Paul Moore found fame as the HBOS whistleblower in 2004. As an expert on regulatory risk, he prospered in the role of Head of Group Regulatory Risk with HBOS, but put his morals before his career when he exposed the company's risky sales strategies. As a speaker, Paul reflects upon this period of his life, giving his audience an insight into his professional journey, from a university graduate to a respected whistleblower. Due to Paul's experience with HBOS, he can advise company owners on the dos and don'ts of business, as well as give strategies to employ positive sales strategies.
Paul graduated from Bristol University with a degree in Law, before starting work as a Barrister. In 1984, he was appointed an in-house lawyer at Allied Dunbar, in their Product Development Department. Four years later, in 1988, he worked for Kleinworth Benson as their in-house lawyer, before being headhunted by Ellastone, which at the time was a start-up firm. As a speaker, Paul discusses his experience as a young lawyer, exploring the highs and lows of in-house law. In 1990, Paul then moved to the banking company, American Express, to work as their General Counsel and Head of Compliance. Before moving to HBOS, he was KPMG's top-performing partner.
In 2002, Paul joined HBOS as their Head of Risk, before moving to Head of Group Regulatory Risk in the following year. After spending two years with the company, while reviewing HBOS' selling practices, Paul found evidence of mis-selling and other examples of negative sales culture. He found that the company was treating its customers unfairly. Despite being fired, Paul put the customer's wellbeing first and exposed the practices.
Paul documented his experience in his book; Crash, Bank, Wallop, published in 2015. Additionally, he founded The New Milberforce Movement, a group that has pledged to "free the world from the slavery of greed", influenced by his experience with HBOS. Having had a first-hand experience of bad business processes, Paul can discuss the sales traits to avoid and employ, as well as the best types of business strategy for moral practices.