Andy Hanselman


Andy Hanselman helps businesses and their people create competitive advantage by ‘Thinking in 3D’! That means being ‘Dramatically and Demonstrably Different’ and doing things their competitors aren’t doing, or even better, can’t do! How do they do that? They do things that make them stand out from the crowd in today’s evermore crowded markets and get people talking and telling other people.

It’s about ‘delighting’ their customers and exceeding their expectations and creating winning customer relationships that increase loyalty, referrals and recommendations. It’s about marketing, it’s about innovation and it’s about establishing the leadership and culture that engages people to make that happen…. consistently. He has over 27 years researching, working with and learning from, successful businesses in a wide range of sectors and continents and is a recognised expert on business competitiveness.

This has helped him identify the 7 Characteristics of 3D Businesses. Not the latest ‘fad’ or hyped ‘panacea’ for business success, nor a list of ‘do’s and don’ts, or ‘magical answers’, but proven methodologies and processes that help successful winning businesses get ahead, and stay ahead, of their competitors. He’s even written a book about them!

Andy shares and brings these lessons to life as a keynote speaker and workshop leader and he thrives on interacting with people ensuring that they are challenged, stimulated and motivated. His style is participative, fast-paced, humorous and relevant. He believes people learn best by doing and having fun! As a result, whether it’s senior executives and business leaders, business managers or their frontline teams, he works hard to offer practical, stimulating fresh ideas, tools and techniques that provide no-nonsense ‘stuff’ they can actually use in their businesses immediately.

To book Andy Hanselman as the leadership speaker for your corporate event, function or conference, simply contact the Champions Speakers agency by emailing or by calling a booking agent directly on 0207 1010 553.

Andy typically speaks on the following topics – not always separately. They can be ‘mixed and matched’ to suit your audience:

  • How To Create Delighted Customers That Come Back For More
  • Stand Your Business Out From The Crowd By Thinking In 3D!
  • Creating Culture As Competitive Advantage
  • Forget CRM, Think MCRMaximise Your Customer Relationships!
  • Get That Vision Thing! Maximising Leadership Performance
  • Make Innovation Work – No ‘Blue Sky Thinking’ Required!
  • It’s All About The People Stupid! Making Employee Engagement Work

“Andy provided us with real insights into customer engagement and his ideas will go some way to defining our strategy going forward”
Alex AlwayGroup Chief Executive, Jelf Insurance

“It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make businesses think completely differently is so refreshing. Andy attended a briefing meeting to understand the message I wanted to relay to my team and then developed an hour-long presentation. He delivered it with humour, passion and thought-provoking elements ensuring that captured the audience with participation and engagement. Andy delivered a presentation which allowed us as a team to think ‘dramatically and demonstrably differently’ on how we will deliver customer service for the future!”
Karen MitchellSenior Customer Service Manager at B.Braun Medical Ltd

“Andy’s masterclass on the creation of an UBER culture was one of the highest rated presentations by my leadership group of SME owner directors; and that is after more than sixty other presentations over the years! Refreshingly free from gobbledygook Andy used numerous real-life examples to demonstrate how any business can become Dramatically Demonstrably Different and have an UBER culture and he did it with good humour. He’ll be invited back by popular demand.”
Denis KayeYorkshire Leadership Group Harrogate

“Just wanted to say again a big thanks for the session today. The group really enjoyed it and the feedback was really positive. Rest assured I will be sharing the success around our leadership groups and I truly hope that this develops into something bigger in the future. I feel that we could all learn from your invaluable sessions and I certainly will do my upmost to promote you across the wider CYB network”
Kevin ElliotArea Manager, Yorkshire Bank

“Thank you for your excellent presentation at our conference – it was the one that was talked about all evening! You definitely got everyone “doing something!”
Annalese BoneHunters Estate Agents

“Andy is an engaging and highly entertaining speaker who brings business sense to the benefits of delivering an exceptional customer experience!”
David McKownDirector of University Hospitality Seminars

“Fantastic, exciting and informative – I am leaving a ‘delighted’, no, a ‘dedicated’ customer!”- AstridTravelex