When at corporate events, Andy is known to cover the following speaking topics:
- How To Create Delighted Customers That Come Back For More
- Stand Your Business Out From The Crowd By Thinking In 3D!
- Creating Culture As Competitive Advantage
- Forget CRM, Think MCR – Maximise Your Customer Relationships!
- Get That Vision Thing! Maximising Leadership Performance
- Make Innovation Work – No ‘Blue Sky Thinking’ Required!
- It’s All About The People Stupid! Making Employee Engagement Work
See what feedback Andy received from events in which he appeared, here:
"Andy provided us with real insights into customer engagement and his ideas will go some way to defining our strategy going forward"
Alex Alway - Group Chief Executive, Jelf Insurance
"It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make businesses think completely differently is so refreshing. Andy attended a briefing meeting to understand the message I wanted to relay to my team and then developed an hour-long presentation. He delivered it with humour, passion and thought-provoking elements ensuring that captured the audience with participation and engagement. Andy delivered a presentation which allowed us as a team to think ‘dramatically and demonstrably differently’ on how we will deliver customer service for the future!"
Karen Mitchell – Senior Customer Service Manager at B.Braun Medical Ltd
“Andy's masterclass on the creation of an UBER culture was one of the highest rated presentations by my leadership group of SME owner directors; and that is after more than sixty other presentations over the years! Refreshingly free from gobbledygook Andy used numerous real-life examples to demonstrate how any business can become Dramatically Demonstrably Different and have an UBER culture and he did it with good humour. He'll be invited back by popular demand.”
Denis Kaye - Yorkshire Leadership Group Harrogate
“Just wanted to say again a big thanks for the session today. The group really enjoyed it and the feedback was really positive. Rest assured I will be sharing the success around our leadership groups and I truly hope that this develops into something bigger in the future. I feel that we could all learn from your invaluable sessions and I certainly will do my upmost to promote you across the wider CYB network”
Kevin Elliot - Area Manager, Yorkshire Bank
“Thank you for your excellent presentation at our conference - it was the one that was talked about all evening! You definitely got everyone “doing something!”
Annalese Bone - Hunters Estate Agents
“Andy is an engaging and highly entertaining speaker who brings business sense to the benefits of delivering an exceptional customer experience!"
David McKown - Director of University Hospitality Seminars
"Fantastic, exciting and informative - I am leaving a 'delighted', no, a 'dedicated' customer!"- Astrid - Travelex