Rachel Botsman

Oxford University lecturer, Author, Trust Fellow at Oxford University's Saïd Business School, Monocle's Top 20 Speakers in the world.

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Who Can You Trust?: How Technology Brought Us Together – and Why It Could Drive Us Apart

Who Can You Trust?: How Technology Brought Us Together – and Why It Could Drive Us Apart

What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live

What's Mine Is Yours: How Collaborative Consumption is Changing the Way We Live

How to hire Rachel Botsman

Contact the Champions Speakers Agency to provisionally enquire about hiring Rachel Botsman for your next event, today. To get in touch, simply call an official booking agent on 0207 1010 553 or email us at [email protected] for more information.

** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.

Rachel Botsman's official speaking topics are listed below:

Rethinking Trust

Trust is both the foundation and the result of strong relationships.  It is fundamental to meaningful interactions with employees and customers. Yet, there are misconceptions about how trust really works. How do you earn trust in the early stages of a relationship and sustain it over time? What does it mean to be a trustworthy leader or brand? Does transparency lead to more trust? Can trust be fixed when it breaks down?  In this session, Rachel will help participants rethink what trust is and why it’s so critical in the digital age.

Trust & the Future of Work

A profound trust shift is happening in our workplaces – the old hierarchal rules of trust are no longer relevant. As employee and cultural dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? What does it take to be a trustworthy leader in these trying times? In this talk, Rachel explains the trust shift underway and how leaders can navigate and adapt to new employee expectations.

Designing & Innovating with Trust

Why do some innovations fail, and others succeed? Trust is often the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take what Rachel calls a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel will map out the principles of how you ‘Design for Trust’ in ways that help new ideas succeed. She also shares how designers, entrepreneurs, and leaders can improve practices to ensure new technologies are trustworthy.

AI's Trust Problem

As AI rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems? Renowned trust expert Rachel Botsman brings a different perspective to panels and leadership discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.

Official Feedback from In-Person & Virtual Events

''Rachel's talk both provoked and inspired, setting off an active conversation that continues to this day and worldwide within the company''-Microsoft

''Not one single day has gone by since the event without external & internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience.''-Adobe

  • 2021 - HR Most Influential Thinkers, HR Magazine
  • 2018 - Trust Fellow University of Oxford, Saïd Business School
  • 2018 - Women of the Year, ‘The Progressive Voice’ InStyle
  • 2016 - Author ''Who Can You Trust?''
  • 2015 - Top 20 Speakers in the World, Monocle
  • 2015 - World’s Top 50 Management Thinkers, Thinkers50
  • 2013 - Top 100 Most Creative People in Business, Fast Company
  • 2009 - Co-author ''What's Mine is Yours: The Rise of Collaborative Consumption
  • ‘10 Ideas That Will Change The World’, Time
  • Top 10 Most Influential Voices, LinkedIn