Are You Being Served?
30 Reasons To Hire A Mystery Shopper
How to hire Jane Hawkes
Contact the Champions Speakers Agency to provisionally enquire about hiring Jane Hawkes for your next event, today. To get in touch, simply call an official booking agent on 0207 1010 553 or email us at [email protected] for more information.
** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.
Below are Jane's official speaking topics:
- The Importance of Delivering Outstanding Customer Service
- How to Deliver Outstanding Customer Service
- Selfie Shopping (Be Your Own Mystery Shopper)
- How to Deal with Complaints and Wow Your Customers
- How to Gain and Retain Customers
Official Feedback from In-Person & Virtual Events
"Jane Hawkes aka Lady Janey is an expert in her field of customer service and would be an asset to any event as a speaker." - Lorraine Kelly CBE
"Janey joined the Gloucestershire Business Professionals as a guest speaker. Her insight into customer service to retain and ensure new clients within your business was outstanding. Janey’s knowledge and expertise is superb. We would highly recommend her services." - Juliet, Gloucestershire Business Professionals Network & Heart Heroes
"Jane Hawkes aka Lady Janey has done a couple of question and answer sessions in my Facebook group. She is hugely knowledgeable in the field of customer service and travel. She is very personable, relates well to the group and makes it an enjoyable, entertaining and exceptionally useful session." - Eileen, Financial Coach, Founder of Your Money Sorted personal finance blog
- 2022 - Freelance Broadcast Assistant for the BBC
- 2019 - Independent Mystery Shopper
- 1998 - Cabin Crew for British Airways