Television personality and customer service expert, Fred Sirieix, found fame on the hit show, First Dates. The suave French maître d'hôtel, or Head Waiter, spent a large portion of his career working in Michelin-starred restaurants, providing only the highest quality service. Armed with decades of experience, he now splits his time between television appearances and managing Galvin at Windows, an award-winning restaurant in London. Fred is passionate about improving the standard of future serving staff and has set up a training game named the Art of Service for prospective servers.
As a television personality, Fred found fame on Channel 4's First Dates, as the maître d'hôtel. The show helps hopeless romantics find love in a blind date style set-up, but it is Fred's irresistible charm and delightful personality that made the show a fan favourite. Other ventures include First Dates Abroad, Tried and Tasted: The Ultimate Shopping List and Million Pound Menu, a testament to Fred's nationwide fame. In 2019, Fred stepped into centre stage and hosted his own show, Remarkable Places to Eat, which was a gastronomic tour of the UK. Most recently, Fred has decided to test his mental and physical resilience by appearing as a contestant on the 2023 series of I'm a Celebrity...Get Me Out of Here! With audiences across the UK charmed by his celebrity status and natural confidence, he is set to be a fan-favourite on the show.
Fred was brought up by parents who worked in healthcare. This insight into public-facing roles encouraged Fred to pursue a career in hospitality, in particular, learning the art of high-quality service. In an interview with The Guardian, Fred described how family conversations usually centred around patient care, and how to ensure top-class experience. As an after-dinner speaker, he discusses with audiences his thrilling journey to media fame, starting with his early career in hospitality.
One of Fred's first experiences of serving, after attending a catering college, was at London's La Tante Claire. He started working as a Chef de Rang, who is second in command to the Head Waiter. This led to him working at a range of other prestigious restaurants, including Le Gavroche, Sartoria and Brasserie Roux. With years of experience on the fast-paced front line of the restaurant industry, Fred has excelled as the General Manager of Galvin at Windows.
Celebrated for his work, Fred has been awarded the 2013 Cateys Manager of the Year Award, the 2011 National Restaurant Awards' Personality of the Year, the 2012 Educator of the Year Award and an honorary degree from the University of West London. With over twenty-five years of experience, this service guru is well in demand on the speaking circuit. Informative and enthusiastic, his talks range across all topics of customer service, including communication and motivation. As businesses rely on sales, his insight into consumer behaviour and how to provide a great experience can drastically improve the longevity, profitability and reputation of a customer-facing business.
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How to hire Fred Sirieix
Contact the Champions Speakers Agency to provisionally enquire about hiring Fred Sirieix for your next event, today. To get in touch, simply call an official booking agent on 0207 1010 553 or email us at [email protected] for more information.
** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.
When he's at corporate events, Fred Sirieix is known to discuss the following topics:
- Exceptional customer service
- High quality waiting
- First dates and presenting
"Fred is passionate about his profession and his desire to teach is infectious - what a great tool!" - Michel, Le Gavroche
"Any business that understands its success comes from offering great service should have Fred Sirieix on speed dial." - Kate, Pizza Hut Restaurants
"Quite simply... Fred Sirieix talks more sense on how to deliver world-class customer service than anyone else I have ever met. The Good Service Charter will make a huge difference to the automotive industry." - Jason, Sunday Times