Steven Van Belleghem

Expert On Customer Experience In The Digital World & Co-founder Of Nexxworks, Snackbytes & Zembro

How to hire Steven Van Belleghem

Contact the Champions Speakers Agency to provisionally enquire about hiring Steven Van Belleghem for your next event, today. To get in touch, simply call an official booking agent on 0207 1010 553 or email us at [email protected] for more information.

** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.

Steven's official speaking topics are listed below: 

  • The influence of new technologies (AI, 5G) on customer experience 
  • The human role in the world of automation- how to delight customers with the human touch
  • Customer experience in a world of AI platforms 
  • Digital ethics 
  • Ethics & AI 
  • The future of customer experience- getting ready for the day after tomorrow 
  • Using the latest technologies to solve world problems 
  • The offer you can't refuse
  • Customers the day after tomorrow 
  • When digital becomes human 

Steven is often booked as a keynote speaker for corporate events, read his latest feedback below. 

"Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humour and now a new world with exciting perspectives is waiting to be discovered." - Steve, Manager of Marketing & Communication Vans, Mercedes-Benz

"Steven is a frequent speaker at Rabobank. We really like the energy and humour he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch." - Wiebe Draijer, CEO Rabobank

"Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humour." - Anthony, Google


  • 2018 - Board Member of Plan International Belgium & Hello Customer 
  • 2015 - Awarded Best Marketing Book of 2015 & the Commuter Read Award 
  • 2015 - Co-founder & Board Member of Nexxworks & Snackbytes 
  • 2015 - Co-founder of Zembro 
  • 2011 - Agency of the Year 2011 winner 
  • 2011 - Best Presentation Award MIE 2011 winner 
  • 2010 - Most Innovative Marketing Book winner 
  • 2010 - Professor at Vlerick Leuven Gent Management School 
  • 2007 - Director of Brand & Conversation Research for InSites Consulting 
  • Author of The Offer You Can't Refuse, Eternal, Customers the Day After Tomorrow, When Digital Becomes Human, The Conversation Company and The Conversation Manager