Louie Gravance

Former Disney Institute Professor, Designer of Being SkyTouch & Author of Service Is a Superpower

Service Is A Superpower

Service Is A Superpower

How to hire Louie Gravance

Contact the Champions Speakers agency to provisionally enquire about Louie Gravance for your event today. Simply call a booking agent on 0207 1010 553 or email us at [email protected] for more information.

** We do not accept requests for autographs, signed merchandise, fan mail, birthday messages or any other non-commercial contact with the speakers or acts. Each speaker on the website may not have necessarily worked with Champions in the past but are known to perform such engagements within the industry.

Louie's official speaking topics are listed below:

  • There's No Business But Show Business and Our Business Is Our Show 
  • Service is a Superpower, Creating Wow Customer Experiences 
  • Practical Steps to Magical Service Moments 
  • Putting it All Together

Louie is often booked as a speaker for a range of corporate events, read his latest feedback below. 

"The feedback we got on Louie was overwhelmingly positive from everyone at the conference. His energy and insights were exactly what we needed. Louie was incredible" - Conference Chair, The New England Association of Amusement Parks and Attractions

"Louie is absolutely AMAZING. Everyone loved him. Not surprisingly, he has an amazing presence and was wonderful to listen to and watch" - Shemar, Director of Franchise Marketing and Development, SweetFrog

"You have the remarkable and uncommon ability to use your natural skills in humour and drama to clearly convey the more serious parts of your presentation. You entertained us, but you also used the fact that you'd gotten our attention to drive home key concepts in your presentation. That's a rare skill, you were astonishingly good!" - Elizabeth, Rochester Institute of Technology

"We were so impressed with Louie's presentation and its relevance to our own customer service... our nearly 1800 customer service associates were treated to a lively, humourous and uplifting presentation" - Kim, Executive Vice President of Customer Service Operations, Mutual of Omaha Co.

"Louie is an extraordinarily gifted individual who has the capacity to touch the minds and hearts of a room full of sceptical individuals and change their mindsets in one hour and twenty minutes! What a feat!" - Kathy, Regional Director of Stores, Kids R Us

  • 2015 - Designer of Being SkyTouch for SkyTouch Technologies 
  • 2014 - Member of the opening team of The World of Harry Potter
  • 2001 - Designed & delivered The Bank of America Spirit Service Campaign 
  • 1996 - Inducteee of The Disney Partners in Excellence Award 
  • 1995 - Winner of The Spirit of Disney Award