Brian Solis

Brian Solis is an internationally renowned digital anthropologist and the Head of Global Innovation at ServiceNow. A global leader in customer relationship management, Brian is also a thought leader on digital Darwinism, closely monitoring the evolution of technology and society to help organisations adapt to emerging technologies. Establishing himself as the go-to resource on digital transformation, innovation and disruption, CX, digital commerce and cognitive enterprise, Brian boasts leading clients across multiple industries. Named one of the 100 Most-Wanted Speakers at Tech Conferences, Brian eloquently speaks on business growth, disruptive technology, the future of work, new media, social issues and social media.

Credited with developing the Conversation Prism and influencing the early digital and social marketing landscape, Brian started his career as a Programmer and Database Architect at Dodge and Mansfield. He went on to publish the Reality Magazine, focusing on entertainment, fashion and social issues. In 1996, Brian became Director at The Benjamin Group before establishing FutureWorks, a social media marketing company with notable clients such as Cisco, Stella Artois, Swarovski and Ashton Kutcher, who later became a partner and worked on digital campaigns for the UN, Oprah Winfrey and Pepsi. Brian co-founded BuzzGain in 2008, identifying digital influencers and managing influence campaigns with the cloud-based platform.

Brian also served as the Host, Editorial Director and Executive Producer of The Pivot Conference and a Principal Analyst with the Altimeter Group, where he extensively studied disruptive technologies and explored the evolution and direction of businesses and digital markets. In 2020, he became the VP of Global Innovation at Salesforce before joining ServiceNow.  A LinkedIn Top Voice, he has also published 60 research articles and is a regular contributor to notable publications, including Forbes, CIO, ZDNet, eWeek, Adweek, Fast Company and Singularity University, among others. An award-winning author of eight books, Brian is known for Lifescale, Engage, The End of Business As Usual, X: The Experience When Business Meets Design, and What’s the Future of Business.

A foremost expert on digital trends, Brian enjoys over 700,000 online followers and is the mastermind behind (r)evolution, a YouTube series examining technology, trends and best practices and featuring distinguished guests, including Mark Burnett, Shaq, Billy Corgan and Adrian Grenier. As a world-leading digital analyst and anthropologist, Brian was named one of the Top 10 People to Know in Silicon Valley by HuffPost, one of the 21st Century Business World’s Leading Thinkers by ZDNet and one of the More Creative and Brilliant Business Minds of Our Time by Forbes. Among the 25 Keynote Speakers You Need to Know, Brian captivates audiences with his knowledge of digital Darwinism, helping business leaders and disruptors develop the insights and courage to thrive in a rapidly evolving digital economy.