Claudio Marconi

Claudio Marconi is renowned for his business savvy mindset and forward-thinking change management strategies, which he shares as a retail speaker and business management expert. He uses his expertise in finance, supply chain operations and employee management, to benefit those who book him as a speaker.

As the Head of Logistics Development at IKEA, he is leading the logistics development agenda at the highly influential international company. Claudio has a passion for getting the most out of people, which is what drives him to produce customer-focused technology.

Claudio has an array of qualifications, spanning across over two decades. From 1991 to 1994, he studied at UBS AG + KV, before completing a degree in Business Administration from the Haaga-Helia University of Applied Science in 1999. From there, he earned a Masters of Business Administration from 1997 to 2000, at the Fachhochschule Nordwestschweiz FHNW, and a Postgraduate Diploma in Logistics Management from the Universitat St. Gallen from 2008 to 2009.

With a passion for expanding his knowledge, he then started an EMBA Executive MBA in Digital Transformation from The University of Applied Sciences, in 2018. From this period of his life, Claudio established a strong understanding of business and customer values, which he shares as a retail management speaker.

He started working for IKEA in 2001, working as a Business Navigator until 2005. From there, he was promoted to Head of Business, where he was responsible for international business navigation until 2008. Claudio continued to work his through the company, spending nearly four years as the CEO IKEA Italia Distribution Services until 2012. From 2016 onwards, Claudio stepped up to the role of Head of Logistics Development at IKEA. A role in which he is the acting Chairman of a number of IKEA's boards, taking on an advisory position.

As a speaker, Claudio offers his audience an insight into business organisation and strategy, from his first-hand experience in business. He features at events internationally to share his wisdom, drastically improving the quality of workplace culture for business owners.