Chip Conley

New York Times bestselling author, hospitality entrepreneur, disruptive business rebel, and social change agent, Chip Conley is the CEO of Joie de Vivre Hospitality (JDV), California’s largest boutique hotel company, and is Airbnb’s Strategic Advisor for Hospitality and Leadership.

At the young age of 26, and with zero experience, Chip created The Phoenix, turning it into a world-renowned ‘rock n roll hotel’ that catered to some of the biggest celebrities on the planet.

With a highly diverse and impressive resume, Chip has transformed a number of businesses by creating a better customer experience and using transformational leadership practises, consisting of over 40 unique and award-winning hotels, restaurants and spas.

With Chips methodology featured in TIME, Fast Company, Fortune, People and the Wall Street Journal, his unique skills and expertise have become widely regarded.

With a number of bestselling publications, such as Emotional Equations: Simple Truths for Creating Happiness + Success and PEAK, Chip shares his own theories on controlling emotions, transformation and managing success in business and life.

As a leading speaker, Chip has taken part in a number of different corporate events and has become a regular TED Talk guest. With the ability to discuss a number of different subjects, for example, the importance of employee management and engagement, leadership and teamwork, and emotional intelligence, Chip is a must for anyone who wants to improve their skills in the working environment as well as everyday life.

Continuously developing tried and tested theories, his newest theory illustrates how employees, customers and investors are ultimately motivated by peak experiences. Chip demonstrates how to create this for everyone by using real-world examples from his own company and other peak performers like Southwest Airlines, Apple, Whole Foods Markets, and Harley-Davidson.

Honoured with a variety of awards from throughout his career, including The Pioneer Award, hospitalities highest honour, Chip was also selected as one of the four finalists for the 2008 Corporate Hotelier of World award.

Founder of the Celebrity Pool Toss, Chip has raised millions for the Tenderloin neighbourhood and continues to raise awareness of the unsung heroes serving guests at the prestigious San Francisco Hotel Hero Awards.