Paul Wearmouth

CUSTOMER SERVICE & EXPERIENCE SPECIALIST

An internationally-renowned keynote customer service speaker who specialises in helping businesses to grow loyalty and sell more, Paul Wearmouth captures the imagination of an audience with his dynamic speeches.

Believing that “How you sell it, is how the other person will buy it”, Paul drives home actionable advice and industry secrets from his extensive experience in business. Detailing how you can influence the customer into buying decisions, his understanding of B2C and B2B sales is finetuned from 20 years in retail and business, where he has been responsible for generating millions in turnover.

Asking his clients, “does your customer service wow your customers to pay more, buy more and return more?” Paul goes on to demonstrate how you can stand out in saturated markets and not get lost in the crowd. Able to tap into the mind of the consumer, drawing out what inspires them to make a decision to buy or not to buy, Paul discusses how to achieve peak performance in sales and marketing.

Through workshops, mentoring and keynote speaking, Paul has developed an enviable client base, having worked to help organisations including the Essex County Council, Business Link, NAEA, The Business Show 2016 and Sight Care to name a few. In his speeches he challenges the status quo and details the small changes that land big results.

Speaking on topics that include motivation, creating positive change, leadership, teamwork, development and Sales excellence, Paul is a must-have speaker to inspire a team of executives or Sales employees.

Changing negative thoughts into positives and challenging people to step outside their comfort zone, Paul’s keynote presentations are deeply engaging, interactive and high energy. Tailoring his efforts to each and every business, Paul takes time to fulfill the conference agenda, while bringing extra value in all of the areas he can.

Ideal as a conference or corporate event speaker, Paul is inspirational, entertaining and educational, creating a one-stop-shop for furthering knowledge of customer experience, customer service, Sales and more. This has earned him rave reviews, including the following:

“I’ve seen motivational speakers who talk well but really don’t research your market and as such the take home messages don’t work. Paul is different, what he told us works!” – Dr Scott Mackie, Chairman Scottish Optical Conference

To book Paul Wearmouth as the customer service and sales speaker for your corporate event, function or conference, simply contact the Champions Speakers agency today:

When at corporate events, Paul is known to cover the following topics:

  • WOW Customer Service
  • Stand Out Customer Experience
  • Sales
  • Buying Decisions
  • B2B and B2C Marketing

“Myself and the directors felt you were highly motivating and managed to engage the whole team from the outset. We received great feedback from team members after the conference explaining they had taken a lot away from your talk, and would act on it as soon as they returned to the office. I am confident when they put these techniques into practice, our success rate with new landlords will increase ten-fold!” – Angharad Trueman – CGT Lettings

“His understanding of what motivates people and how to encourage them to reach higher goals is extraordinary” – Paul Surridge – Chief Executive Sight Care Group

“Paul is different what he told us works!” – Dr Scott Mackie – Chairman Scottish Optical Conference    

“Paul was selected by the ISMM both for his professional delivery and for his practical and effective sales content. He delivered an excellent presentation to ISMM members” – Stephen Wright – Institute Of Sales And Marketing Management

“With energy, humour and inspirational words Paul captivated the room and left the audience buzzing” – Nick Looby – Feet On The Ground Training

“The event went very well thank you and we had some positive feedback from the delegates. Paul was very professional (and prompt!) and he had tailored the speech to the audience who were very receptive to his presentation and appearance. He had certainly listened to our brief and interpreted it very well. We were very happy.” – Sarah Howarth, Camping & Caravanning Club